On February **, **** I purchases an outdoor garden shed and a carport through Shopify u...

GetHuman4873935's Refund issue with PayPal from May 2020

Help with my PayPal issue
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Unless the fine print of the Living Social coupon says anything else, users are able to get a refund within 14 days of the purchase.
The issue in GetHuman4873935's own words
On February **, **** I purchases an outdoor garden shed and a carport through Shopify using my PayPal account. The purchase was $***.**. The following month I filed a claim with Paypal as item was not delivered. Paypal investigated my claim until May **,**** only to deny my claim because they were given a tracking number by the seller, whom I could never reach. I took the tracking number supplied by Paypal and contacted the US Post Office. They have provided me with a picture of the package carrying that tracking number. I have the picture if you care to see it, but it is a *" x *" plastic envelope. There is no carport or garden shed in that envelope. I have since tried to escalate the dispute but have been unable to. I have not been able to reach anyone by message or phone. I need help. I need my money back. This was clearly a scam.

GetHuman4873935 did not yet indicate what PayPal should do to make this right.

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PayPal

Refund issue
Reported by GetHuman4873935
May 26th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 25500 others
0 customers following this

Timeline

GetHuman4873935 started working on this issue
May 26th, 2020 11:41pm
GetHuman4873935 indicated the issue is not fixed yet.
May 27th, 2020 11:49am