Ordered a dog bed and paid with paypal but never received the bed.*order copy below...

GetHuman-rtardell's customer service issue with PayPal from May 2020

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The issue in GetHuman-rtardell's own words
Ordered a dog bed and paid with paypal but never received the bed.*order copy below* * * *May *, **** **:**:** CDT *Transaction ID: *V******R*******W * * *Hello Richard Tardell,*You sent a payment of $**.** USD to Gadgets Group*(*****@***.com) ****It may take a few moments for this transaction to appear in your account.*Merchant *Gadgets Group ******@***.com *Instructions to merchant *You haven't entered any instructions. *Shipping address - confirmed *Richard Tardell**** Rainbow Dr ******Livingston, TX ******United States*Shipping details *The seller hasn’t provided any shipping details yet. * *Description *Unit price *Qty *Amount *(Last Day Promotion, **% OFF)Comfy Calming Dog*Cat Bed - Dark Grey * L *$**.** USD ** *$**.** USD **Subtotal *$**.** USD *Total *$**.** USD *Payment *$**.** USD *Charge will appear on your credit card statement as "PAYPAL *STARSHOPHUB" *Payment sent to *****@***.com *Payment sent from *****@***.com ***Funding Sources Used (Total) **Visa x-**** *$**.** USD ***Invoice ID: c**************.* **Issues with this transaction?*You have *** days from the date of the transaction to open a dispute in the Resolution Center.** Questions? Go to the Help Center at www.paypal.com*help.**ADDITIONAL INFORMATION**After first contacting PayPal, Inc. at *-***-***-****, if you still have an unresolved complaint regarding the company’s money transmission or currency exchange activity, please direct your complaint to: Texas Department of Banking, **** North Lamar Boulevard, Austin, Texas *****, *-***-***-**** (toll free), www.dob.texas.gov ***Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page or please contact us toll free at *-***-***-****.*You can receive plain text emails instead of HTML emails. To change your Notifications preferences, log in to your account, go to your Profile, and click My settings.

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PayPal

Customer service issue
Reported by GetHuman-rtardell
May 26th, 2020 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 25496 others
0 customers following this

Timeline

GetHuman-rtardell started working on this issue
May 26th 10:59pm
GetHuman-rtardell shared this issue with friends on Facebook
May 26th 11:08pm

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