I believe I was scammed. I used my PayPal account to purchase an item. PayPal sent me...

GetHuman4871201's customer service issue with PayPal from May 2020

Help with my PayPal issue
First: share to improve GetHuman4871201's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4871201 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman4871201's own words
I believe I was scammed. I used my PayPal account to purchase an item. PayPal sent me an email with an UPS tracking number which indicated that the item was delivered and received by "Oscar" (no one by that name lives here). I opened a dispute with PayPal but they closed the case because a tracking number was issued.I called UPS, and with the tracking number, they confirmed that the package was not delivered to my address* the address attached to this tracking number is not mine. They could not give me the address of course. Going back to PayPal, they will not let me add to the closed case or open a new one on this transaction. I have initiated a chat with PayPal customer service and was told they were connecting me with an account specialist, but that was over an hour ago and I am still waiting. Because of COVID-**, PayPal's customer service is closed. Help!

GetHuman4871201 did not yet indicate what PayPal should do to make this right.

How GetHuman4871201 fixed the problem

We are waiting for GetHuman4871201 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Customer service issue
Reported by GetHuman4871201
May 26th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 25379 others
0 customers following this

Timeline

GetHuman4871201 started working on this issue
May 26th, 2020 3:22pm
GetHuman4871201 indicated the issue is not fixed yet.
May 26th, 2020 8:36pm