I believe I was scammed. I used my PayPal account to purchase an item. PayPal sent me...

GetHuman4871201's customer service issue with PayPal from May 2020

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The issue in GetHuman4871201's own words
I believe I was scammed. I used my PayPal account to purchase an item. PayPal sent me an email with an UPS tracking number which indicated that the item was delivered and received by "Oscar" (no one by that name lives here). I opened a dispute with PayPal but they closed the case because a tracking number was issued.I called UPS, and with the tracking number, they confirmed that the package was not delivered to my address* the address attached to this tracking number is not mine. They could not give me the address of course. Going back to PayPal, they will not let me add to the closed case or open a new one on this transaction. I have initiated a chat with PayPal customer service and was told they were connecting me with an account specialist, but that was over an hour ago and I am still waiting. Because of COVID-**, PayPal's customer service is closed. Help!

GetHuman4871201 did not yet indicate what PayPal should do to make this right.

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Customer service issue
Reported by GetHuman4871201
May 26th, 2020 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 25379 others
0 customers following this


GetHuman4871201 started working on this issue
May 26th, 2020 3:22pm
GetHuman4871201 indicated the issue is not fixed yet.
May 26th, 2020 8:36pm