Waiting for the insurance company and all the parts to get here is a long enough wait so an extra two months of not being able to access any of my cash kind of put a legend behind on things not really Pleasant but either way I want back into my account tonight

GetHuman4868847's customer service issue with PayPal from May 2020

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The issue in GetHuman4868847's own words
My goal that I was trying to accomplish before you guys decided to freeze my account for whatever reason was to rebuild my daily driver so a good few months of being delayed isn't really the easiest thing to work around but I managed ... I was in an automobile accident recently and I had gotten check for my insurance company and so*I was making purchases with my PayPal on eBay and other sites of that manner and my account had gotten Frozen I'm assuming because I had the item shipped to the mechanic shop that was going to be putting my car back together either way I know that there is no fraud on the card because I have gotten every item I ordered Weatherby to a different address or to my main one I just really need to get my car done because I have been on hold for about a month-and-a-half now waiting for you guys to unlock my account or somebody to just even replied it an email of mine so yes I would love to talk to somebody on the phone to resolve this issue so I can get back to finishing something that should have been done over a month ago
Yes this is very frustrating and different ways to transportation to appointments to family emergencies I had to either arrange for a ride or pay have pretty good amount for a taxi depending on what time it was during the day and I had other family matters that had been scheduled before my car accident and after I was kind of working around the time of me getting it done and how quickly the items were arriving at my home address I'll also the money I've had to borrow from friends and family I hoping that tomorrow or the next day it would maybe you'll different results in the status and nothing came about
Giving me access to my account not really sure how you guys can compensate for the downtime of me not being able to talk to somebody or resolve this issue weeks ago so I guess that might decision of what you guys can do by making this right up to you guys
Tried submitting a new email nothing happens a call after call and nothing
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PayPal

Customer service issue
Reported by GetHuman4868847
May 25th, 2020 - a year ago
Not resolved
Seen by 13 customers so far
Similar issue to 25387 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman4868847 started working on this issue
May 25th, 2020 11:03pm
GetHuman4868847 confirmed the issue is fixed. Hooray!
May 25th, 2020 11:25pm
GetHuman4868847 indicated the issue is not fixed yet.
May 25th, 2020 11:25pm

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