PayPal Customer Service Issues

I am unable to access my funds. I deposited $*** onto my PayPal prepaid card at a store in Tampa, FL. However, the card numbers on my receipt do not match the numbers on the actual card. My account is now locked, and I find this level of service unacceptable. I have been trying to reach out for assistance since last night. I urgently need this matter resolved.

I contacted eBay and they advised me to reach out to PayPal regarding an issue I had with a 3-in-1 pram that I purchased on November 29, [redacted]. Unfortunately, the pram broke shortly after my baby was born on March 4, [redacted]. Despite contacting the seller multiple times, I have only received a couple of responses. The seller suggested sending plastic parts for repair, but that is not feasible for us. I provided proof of my baby's date of birth with hospital bracelet photos and pictures of the broken pram. I requested a replacement or a full refund, but have not received a response. I am unable to use the broken pram and do not feel comfortable putting my 6-week old baby in it. Given the circumstances, I would prefer a full refund to purchase a new pram elsewhere. The item number is [redacted]76. My email is [redacted]. Thank you for your assistance.

I recently had a business account with Paypal that is only 15 days old. After crossing $[redacted] in payments for services rendered, my account was suddenly and temporarily limited. Paypal requested my ID, so I promptly provided my Emirates ID from the UAE along with an email containing additional identification like my driving license. Unfortunately, I received a notification from Paypal the next day saying I am permanently denied access to my account, and my funds will be held for [redacted] days. Despite numerous attempts via social media and email, I haven't been able to reach Paypal. I am more than willing to provide any necessary verification of my identity, transaction details, and client information to resolve this issue. My livelihood and that of my team are at stake, especially in these challenging times. I urge Paypal to thoroughly review my case, ask for any needed information, and lift the restrictions promptly. Your assistance in resolving this matter is greatly appreciated.

My PayPal account has been restricted due to being new, and I provided all requested documents including my passport, ID, and home address. Despite this, my account is still limited. The recent $[redacted].03 payments were refunds from the sender, as I had to receive the money through PayPal or mail due to COVID restrictions. The transactions were part of a series of three payments, and the sender has not disputed them. Since the payment was made on April 21 and it is now May 14, I urge you to resolve this promptly. I have been forthcoming with information, and the sender is willing to assist. Please release my funds and provide PayPal's policies for review by my legal representative. Thank you for your attention to this matter.

I need assistance disputing a charge from a questionable merchant. The receipt number is [redacted], amounting to $94.68 from LISA LLC through PayPal on May 9th. I believed I was purchasing a Singer sewing machine from the official website, but the charge appeared on my statement as medical supplies from LISA LLC. I reached out via email to [redacted] with no response. Upon visiting their website, www.singouse.com, I discovered alarming information and indications of fraud, with reports matching my experience. I tried to call PayPal multiple times without success and faced issues with my dispute due to the pandemic, prompting a request for re-submission. My credit card company requires me to resolve this issue with PayPal first before proceeding with a fraud report. I urgently seek guidance on the next steps to address this situation promptly. Thank you, J. Gregory

On May 12, [redacted], I reported a fraudulent charge of $[redacted] on my PayPal account linked to Agustin Aybar and directed to my bank account ending in [redacted]. The report was closed without action, so I contacted my bank. They placed a "Stop Payment" on the charge. Today, I noticed another charge on my backup VISA card ending in [redacted], which I did not authorize. I am filing a Fraudulent Charge Claim with both PayPal and my credit card company. I have no connection with Agustin Aybar and have never made a payment of this amount. PayPal must address this issue promptly.

I used my PayPal Prepaid Mastercard to receive my stimulus check of $1,[redacted]. The issue is that I have never received funds from an outside source using PayPal before. I typically only load cash and make purchases. I provided the IRS with my account and routing number, and when I checked the "Get My Payment" tool, it said the deposit was scheduled for March 13 into my PayPal account. However, I have not received the money yet. I realized I needed to register for direct deposit and when I did so, it gave me a different account and routing number. I'm concerned that not registering initially may have caused me to provide the wrong details. I hope to resolve this soon to ease my worries. Thank you for your assistance.

I need help adding my new Visa Debit card to my PayPal account. The system keeps saying I share the account with someone else and that they will send a text to check if they approve me using the card on PayPal. I do not share my account with anyone. When I tried to add the card by phone, it said it's been added to another account. I'm unsure why this is happening and need assistance resolving this issue. Thank you, CR Email: [redacted] Phone: [redacted]

I contacted eBay and they advised me to reach out to PayPal regarding my purchase issue. I bought a 3-in-1 pram on November 29, [redacted], just before my baby was born on April 3, [redacted]. Unfortunately, the pram has started to break after only two weeks of use, making it unsafe for my 6-week-old baby. The seller suggested sending plastic parts for self-repair, which is not a viable solution as I am unable to fix it myself. Despite contacting the seller multiple times and providing proof of purchase, their responses have been limited. I am requesting either a new frame or a full refund to purchase a different pram elsewhere. I have shared photos of my baby's hospital bracelets for proof of birthdate and images showing the damage on the pram. Item Number - [redacted]76. Contact Email - [redacted]

I made a purchase for a sewing machine from what seemed to be Singer's website on May 9th. However, I received a notification from PayPal indicating that the payment of $94.68 was made to LISA LLC, a medical supply company, not Singer. After checking my credit card transactions, I discovered the discrepancy. I received emails from [redacted] and www.singouse.com, which seemed suspicious after researching. Due to the current pandemic, I have been unsuccessful in reaching PayPal over the past couple of days. I have contacted my credit card company and filed a dispute to resolve this fraudulent charge. I urge PayPal to investigate this situation promptly and refund my money.

I believe I have encountered a fraudulent situation with transaction number 40K82498MT[redacted]. The payment has been put on hold, and I am urgently requesting that the funds not be released to the other party involved. This person, who claimed to be selling concert tickets via email, asked for additional payment to be sent to a new Yahoo address because the initial transaction was held by PayPal. Despite her claims of contacting customer service, they were not available at the time she mentioned. To add more suspicion, she promptly removed the Facebook page associated with the supposed transaction. It is worth mentioning that my attempt to transfer money via Cash App was also blocked due to her fraudulent history. The email address she provided for the additional payment is [redacted]

I contacted eBay, and they advised me to reach out to PayPal. I purchased a pram on November 29, [redacted], for my baby who was born on March 4, [redacted]. Unfortunately, the pram started showing signs of breaking just two weeks after use. Despite contacting the seller multiple times, they have only responded twice. The seller suggested sending plastic parts for self-repair, which I declined as I am unable to fix it myself. I have requested a new frame, a replacement pram, or a full refund, but the seller has not responded to these requests. I have provided photos of my baby's hospital bracelets for proof of birthdate and images of the broken pram, but the seller has not acknowledged them either. I am seeking a full refund as I do not feel safe using this pram for my baby. I am unable to take my baby for walks due to this issue. Can someone assist me with this matter, please? Thank you.

I recently discovered unauthorized activity on my account where $2,[redacted] was taken by an unknown individual. This is a serious case of fraud, and I am adamant about having my money returned to my account. I intend to pursue legal action for grand theft and robbery against the perpetrator. It's concerning that this is the second time this has happened through this platform. I urge you to investigate how my account was accessed and where my funds were transferred. Please return my money promptly. For further discussion on resolving this matter, please contact me directly at [redacted].

Hello, I hope everyone is well. I received an email from Paypal concerning a dispute I opened on 10/5/[redacted] from the seller. The email asks me to either accept or refuse a partial offer of US$[redacted] by 23/05/[redacted]. Despite my multiple attempts to accept the offer through the Resolution Centre, I have been unable to do so. I've contacted customer support over 10 times but have only interacted with virtual agents and faced disconnections. This is my final attempt to resolve the issue and confirm my acceptance of the seller's offer. I included the details of the message from Paypal received on 13/05/[redacted]. I urgently need assistance before 23/05/[redacted] to avoid losing my claim. Thank you for your help. Chandra

I was sent the wrong item from Ebay, and there are billing inaccuracies. I want Ebay to either provide the correct item or refund my payment. Despite a Paypal dispute for security reasons, I did not request a refund through Paypal. I have contacted Ebay and the seller multiple times without success. The seller is unresponsive. The order number for the erroneous item is 11-04[redacted]5.

I reached out to PayPal last Saturday concerning my account. I received a message indicating that someone would contact me, but I am still waiting for a response. My account was suspended because I used my sister's credit card, with her permission, to send money to a family friend. I provided my work photo ID as I do not have a passport or driver's license. Despite this, my account remains restricted. I am unsure how long this process will continue as I have not received any assistance or updates. I regret using my sister's credit card, and now my account is affected. Thank you, Patricia Barker, 4st John's Gardens, Victoria Road, Runcorn, Cheshire, WA7 5GH.

I have encountered multiple frustrating restrictions on my account within a month, requiring me to provide identification several times. Now, you are asking for detailed information on my expenses, which I find intrusive. The money being held should be used to support my family, but instead, there are empty stomachs at home. I await your response in the coming weeks. Please release the funds obtained from selling items to feed my family. Repeated incidents like this impact my children's well-being. I urge you to stop causing distress to people during these challenging times. Your actions are unjust, considering the current global situation. Additionally, how can I reach you via email without facing further obstacles?

I sent money to a friend in Accra but they never received it. I was informed that the person who was supposed to pass on the money had passed away. I have been trying to get a refund, but I was told to contact the deceased individual for the refund. Since that's not possible, I kindly request help from the company to process the refund for me.

I recently purchased a Sony PlayStation 4 Pro 1TB 4K Console - Jet Black from eBay on Monday around 9:00 PM. The buyer and I negotiated, and I promised to make the payment promptly. During the process, the buyer requested me to hold the payment, but it was already processed. Even after confirming that I made the payment, the buyer claimed not to have received it and struggled with their payment method. I clarified the email I used for payment, but the buyer insisted on changing to a new PayPal account. Eventually, they requested $20 to cover shipping costs, but all I had was $[redacted]. Despite emailing them twice, I am still awaiting a response with the tracking information. I would appreciate holding the payment until I receive further communication and the item is shipped. Thank you.

I recently bought a Sony PlayStation 4 Pro 1TB 4K Console - Jet Black on eBay on Monday around 9:00 PM. I negotiated with the seller and agreed to make the payment promptly. While I was in the process of making the payment, the seller requested to hold off. Unfortunately, the payment went through. The seller claimed not to have received it and asked for it to be sent to another PayPal account. After some back and forth, the seller asked for $20 to cover shipping costs. I expressed concern over the delay in shipping and the lack of tracking information, feeling unsure about the legitimacy of the transaction. I hope to resolve this matter with the seller and receive the product as expected.