I have received an Paypal email saying my account e-mail has been changed but I haven't...

GetHuman-katelouw's Account Access issue with PayPal from April 2020

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Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
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The issue in GetHuman-katelouw's own words
I have received an Paypal email saying my account e-mail has been changed but I haven't changed it!! now I can't log in with my actual e-mail its saying its not recognized so presume account has been hacked but the customer service number isn't operational due to the covid-** situation! can you offer any help

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How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
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PayPal

Account Access issue
Reported by GetHuman-katelouw
Apr 22nd, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 20601 others
0 customers following this

Timeline

GetHuman-katelouw started working on this issue
Apr 22nd 10:43am