I do not have a PayPal account. A hotel merchant charged the deposit for our hotel rese...

GetHuman-dmacck's Dispute a Charge issue with PayPal from April 2020

Help with my PayPal issue
First: share to improve GetHuman-dmacck's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dmacck may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-dmacck's own words
I do not have a PayPal account. A hotel merchant charged the deposit for our hotel reservation to my credit card through PayPal via its PayPal account. Our trip was canceled due to the coronavirus and the hotel is unable to provide my refund. I have filed a dispute with Capital One for the credit card charge, but they suggested I contact PayPal as well. The only way I see for me to access your dispute resolution is to log in to a PayPal account, which I do not have nor do I wish to sign up for. How can I file a claim regarding this charge?

GetHuman-dmacck did not yet indicate what PayPal should do to make this right.

How GetHuman-dmacck fixed the problem

We are waiting for GetHuman-dmacck to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Dispute a Charge issue
Reported by GetHuman-dmacck
Apr 15th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 19194 others
0 customers following this


GetHuman-dmacck started working on this issue
Apr 15th 2:42pm