I have a new credit card you still have my old card on record which was canceler I adde...

GetHuman-dmccdave's customer service issue with PayPal from April 2020

Help with my PayPal issue
The issue in GetHuman-dmccdave's own words
I have a new credit card you still have my old card on record which was canceler I added my new card but when I try to buy on line pay pal keeps using my old card I keep adding my new card & click continue and it still goes back to my old card & I can not buy anything through pay pal & can not talk to a person.

GetHuman-dmccdave did not yet indicate what PayPal should do to make this right.

How GetHuman-dmccdave fixed the problem
after being rejected many times & not being able to reach pay pal or e-bay my credit card co. worked it out for me I was rejected enough times * that capitol one red flagged my account finely my new card went through * hr. later
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PayPal

Customer service issue
Reported by GetHuman-dmccdave
Apr 8th, 2020 - 7 months ago
Fixed
GetHuman-dmccdave shared how to fix
Seen by 4 customers so far
Similar issue to 18163 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-dmccdave started working on this issue
Apr 8th 6:55pm
GetHuman-dmccdave confirmed the issue is fixed. Hooray!
Apr 10th 9:41pm