Hello,**I have not been using paypal for a long time and recently I notice paypal activ...

GetHuman4490930's Can't Login issue with PayPal from March 2020

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The issue in GetHuman4490930's own words
Hello,**I have not been using paypal for a long time and recently I notice paypal activities of my account from receiving a few emails. To figure out what happened, I have been trying to log into my account. However I am unable to do so as the system urge me to reset my password before logging in. **When trying to reset my password, I am presented with * options - *) Send back security code from email *) Send back security code from mobile phone *) Answer security questions. I can finish *) with no problem, but cannot proceed the next * options, as I stopped using my old phone number and I cannot remember the security question answers.**I try to contact Paypal with the above issues, only to realize I can only trouble shoot to Paypal when I log in, which is the thing I cannot do at the first place. I am writing to ask what can I do now? Is there any number I can call? P.s my paypal account is the email I am using now.***Regards,**Steve Yu

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PayPal

Can't Login issue
Reported by GetHuman4490930
Mar 19th, 2020 - a year ago
Not resolved
Seen by 22 customers so far
Similar issue to 16675 others
0 customers following this

Timeline

GetHuman4490930 started working on this issue
Mar 19th, 2020 7:34am

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