I was selling my iPhone on gumtree and a person named “ terri kempf” responded and was...

GetHuman4483058's Refund issue with PayPal from March 2020

Help with my PayPal issue
First: share to improve GetHuman4483058's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4483058 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman4483058's own words
I was selling my iPhone on gumtree and a person named “ terri kempf” responded and was interested. I then emailed them back on “ *****@***.com” as when I tried to text the number is DIDNT allow me. They then argued for me to send the phone to America where he*she son went to school. As he*she mother was very sick and he*she couldn’t leave there house as the doctor said. He*she said they will pay me on PayPal so I made an account as I didn’t already have one. I was new to PayPal as well. He*she was meant to send $*** as I was sending it to America. I got an email from PayPal saying that “Terri kempf” paid the money and it is pending as I need to send the item then get the tracking number and send it to PayPal. I then sent the code so I can get paid and I then got an email saying I will be paid in **hrs. That time passed and I got a new email saying that $*** got taken out of Terri kempf account so I need to send back $*** to he*she son that was then in a different country. I was told to send it using “money gram money” I then came suspicious and contacted PayPal and they informed me that they didn’t contact me within the last * days and I was being scammed. PayPal then told me to call the postal service and try and stop it but it was to late as it left the country. PayPal also told me to tell this person to pay up and I emailed them telling them to. I then tried to get the evidence but he*she deleted what they said to me. I still have the emails from PayPal and the text message he*she sent me at the start.

GetHuman4483058 did not yet indicate what PayPal should do to make this right.

How GetHuman4483058 fixed the problem

We are waiting for GetHuman4483058 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PayPal customer problems.
How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Refund issue
Reported by GetHuman4483058
Mar 19th, 2020 - 7 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 16675 others
0 customers following this

Timeline

GetHuman4483058 started working on this issue
Mar 19th 3:54am