PayPal has hung up on me and ignored my request to speak with a manager regarding a simple cancellation of a payment.

GetHuman4332984's customer service issue with PayPal from February 2020

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The issue in GetHuman4332984's own words
Pay Friend, PayPal refuses to stop payment ... I have a man doing work for me at my house and I pay him via PayPal well I lost my debit card so I linked my bank account to PayPal and pay them via E check not knowing it was a * to * day hold time. He needed his funds immediately so I sent him with a personal check now I need to cancel those payments and nobody seems to be able to do so, I have funds in my bank and it is already cleared them PayPal can’t help me the gentleman is now angry with me and won’t except my calls but if the money goes through I’m out twice how can I stop the payment before he can get it? If both amounts go through I’m going to have a hard time paying my bills this month. I have called my bank three times I have called PayPal five and still no results of the payment should clear tonight and I don’t know what to do. I cannot get a supervisor at PayPal if my life depended on it. I have requested to speak to one but they usually hang up on me. I would like to get this payment canceled as I said before I cannot afford to pay him twice. His name is Michael Madrid and there is one $*** payment for $*** payments and one $*** payment, I did this because after the first $*** payment I couldn’t send anymore so I thought if I sent different amounts it would work, and I did.PayPal has hung up on me and ignored my request to speak with a manager regarding a simple cancellation of a payment.I need these payments to be stopped or canceled or whatever PayPal has to do to ensure that this gentleman cannot go to the bank and get the money. They tell me they cannot stop these payments yet As it has cleared my bank so why can’t they stop them. Please somebody help me stop these payments. Does PayPal not want to issue a refund or what the heck is the problem I need to have all the money returned to me. What do I do I am desperate for help!!this all occurred February * of this year. Thank you you may reach me at JoanneM*****@***.com*Thank you, Joanne Marsh
If he is able to withdraw this money I am unable to buy my medication or pay my rent or buy food for my animals this month as this could be devastating.
As stated before I want them to stop these payments so he cannot go and take the money out and this returned my bank
I have used PayPal for over ** years and never had an issue until now, I can’t believe they’ve hung up on me and refused to get me management.
My friend is now angry with me and will not take calls for me and I’m afraid he’s going to get the money out so I have tried to talk to him as PayPal suggested and it didn’t work. So please cancel the **** payment
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PayPal

Paying a friend
Customer service issue
Reported by GetHuman4332984
Feb 6th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 17646 others
0 customers following this

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