Well, I used to have a PayPal acc a few years ago and now when I try to log in with new...

GetHuman-cvetito_'s customer service issue with PayPal from December 2019

Help with my PayPal issue
The issue in GetHuman-cvetito_'s own words
Well, I used to have a PayPal acc a few years ago and now when I try to log in with new password the app asks me if I want to be sent an SMS to my number( but it's no longer the number I've given back then and i cannot change it without logging in so this is not an option...the other option I have is to answer my secret questions which I really do not remember. Please help! I need to be on my account very soon

GetHuman-cvetito_ did not yet indicate what PayPal should do to make this right.

How GetHuman-cvetito_ fixed the problem

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PayPal

Customer service issue
Reported by GetHuman-cvetito_
Dec 18th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 16968 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-cvetito_ started working on this issue
Dec 18th, 2019 9:53am
GetHuman-cvetito_ confirmed the issue is fixed. Hooray!
Dec 18th, 2019 5:37pm