PLEASE HELP ME. I can't log in to my account because i lost my phone with the google au...

GetHuman4110190's Account Access issue with PayPal from December 2019

Help with my PayPal issue
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4110190's own words
PLEASE HELP ME. I can't log in to my account because i lost my phone with the google authenticator app. Now i am stuck at the "type the *-digit code" screen. I can't get any help from the community or the solution center. I can't call the customer service because i am from Europe and I don't have the money for outside of my country calls. I can't reach you via email because log in is required. PLEASE reply to me via this email and don't reply with a message that can only see if i log in to my account. As you can see I can't log in so your answer is useless to me. Please do something I need my account and my prepaid card to do my job. Thank you!

GetHuman4110190 did not yet indicate what PayPal should do to make this right.

How GetHuman4110190 fixed the problem
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How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
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Account Access issue
Reported by GetHuman4110190
Dec 17th, 2019 - 10 months ago
Seen by 3 customers so far
Similar issue to 16929 others
0 customers following this
Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in


GetHuman4110190 started working on this issue
Dec 17th, 2019 1:41pm
GetHuman4110190 indicated the issue is not fixed yet.
Dec 17th, 2019 6:12pm
GetHuman4110190 confirmed the issue is fixed. Hooray!
Dec 17th, 2019 6:12pm

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