Hi there*I need to add my new card after scam from * wks ago and it wants to keep debi...

GetHuman-meboys's customer service issue with PayPal from November 2019

Help with my PayPal issue
The issue in GetHuman-meboys's own words
Hi there*I need to add my new card after scam from * wks ago and it wants to keep debit visa card there and wont let me add new mastercard**I provided my licence pic as proof of identity

GetHuman-meboys did not yet indicate what PayPal should do to make this right.

How GetHuman-meboys fixed the problem
Well firstly i had to add a photo ID of my Drivers Licence( new for security)*I emailed Paypal at night which went to possibly USA *Then next morning i rang the Sydney no ****......... and spoke to a person that a temporary debit card i could not remove**Then that day my new credit card came in post *I had to do a new password etc and that seemed all good*However i needed to ring back as that old temp debit card was still lurking onsite and askedPaypal to remove it*Then job was done !!!
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PayPal

Customer service issue
Reported by GetHuman-meboys
Nov 24th, 2019 - a year ago
Fixed
GetHuman-meboys shared how to fix
Seen by 4 customers so far
Similar issue to 15418 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-meboys started working on this issue
Nov 24th, 2019 9:09am
GetHuman-meboys confirmed the issue is fixed. Hooray!
Nov 27th, 2019 6:30am