I was locked out of my account and called customer service. The girl that answered sai...

GetHuman3911536's customer service issue with PayPal from November 2019

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The issue in GetHuman3911536's own words
I was locked out of my account and called customer service. The girl that answered said she had to verify who I was by asking me questions about my past. I was in a coma * years ago and one of the resulting effects was I lost my long term memory as well as have a hard time with my short term memory so of course I flunked it. Also, I couldn't understand her very well due to her accent. She said she'd have to close my account. I said okay then thought better of it and asked to speak with manager. She wouldn't put one in. I really need to speak with someone. I don't know if my account is closed. I don't think what she did or how she handled my problem was right and would like to get this resolved and keep my account if possible.**Thank you *Shannan

GetHuman3911536 did not yet indicate what PayPal should do to make this right.

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How Do I Restore My Paypal Account?Why Can't I Withdraw Paypal Money?How Do I Unsuspend My Paypal Account?Why Can't I Transfer Money from Paypal to My Bank Account?Why Can't I Accept Paypal Payments?
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PayPal

Customer service issue
Reported by GetHuman3911536
Nov 9th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 57625 others
0 customers following this

Timeline

GetHuman3911536 started working on this issue
Nov 9th, 2019 6:29pm

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