ID: m***********, Calista Embellish Texturing Definer was shipped to me (Oct...

GetHuman-deebuchl's Dispute a Charge issue with PayPal from November 2019

Help with my PayPal issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-deebuchl's own words
ID: m***********, Calista Embellish Texturing Definer was shipped to me (Oct. **, ****) for $**.** as NEW... The package arrived with no paperwork, the top was leaking, the date on the product was **** and I want to return it for a full refund. I have tried several times to contact Mercari (no response or info) I believe you are disputing this item...please let me know your progress...They advertise MONEY BACK GUARANTEES.... *****@***.com

GetHuman-deebuchl did not yet indicate what PayPal should do to make this right.

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PayPal

Dispute a Charge issue
Reported by GetHuman-deebuchl
Nov 6th, 2019 - a year ago
Fixed
Seen by 3 customers so far
Similar issue to 57274 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-deebuchl started working on this issue
Nov 6th, 2019 4:19pm
GetHuman-deebuchl confirmed the issue is fixed. Hooray!
Nov 8th, 2019 6:21pm