I ordered an item from Chester and Luna for £**.** on ***********On ********** I emaile...

GetHuman-trio's Refund issue with PayPal from October 2019

Help with my PayPal issue
First: share to improve GetHuman-trio's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-trio may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman-trio's own words
I ordered an item from Chester and Luna for £**.** on ***********On ********** I emailed to ask when they would be delivered and received this reply*Hello**Unfortunately they are out of stock at the moment and I'm unsure when they are coming back as the supplier hasn't let us know. **We did email all customers about this - it may be in others? **We have been offering any of these as a replacement if you like any? **Apologies about this.**Kind regards *Savannah*I checked my junk and trash mail I never received the email mentioned*I asked for a refund on * occasions over the next months and had this reply on the ***********Hello,**sorry we missed your email, a refund will be with you within ** days.**Thank you*I again have emailed * times with no reply*I found the company on Facebook and contacted them to be told it is not them and they have had other customers trying to chase up orders not received

GetHuman-trio did not yet indicate what PayPal should do to make this right.

How GetHuman-trio fixed the problem

We are waiting for GetHuman-trio to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund issue
Reported by GetHuman-trio
Oct 27th, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 56371 others
0 customers following this


GetHuman-trio started working on this issue
Oct 27th, 2019 8:13pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians