I have a paypal account which I'd originally set up and used in Israel, and in the Hebr...

GetHuman3831630's Account Access issue with PayPal from October 2019

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Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3831630's own words
I have a paypal account which I'd originally set up and used in Israel, and in the Hebrew language.*I have not used that account in over * years.*Now I am in Australia with the same email address but all other details, bank card, address, mobile number etc are all different.*I am trying either to access the old account to use it and transfer money overseas, and change all details to do just that - or close that account and open up a new one with the same email address (the only one I have).*When trying to access the old*current account using a new code you send me to my email address (because the sending sms is not relevant, that's not my number), it then says I already have an account in that email address. *Therefore I'm going round in circles as they say. Help please. I'm trying to use paypal, which I assume you want as well - please remove the barriers instead of adding them. Thank you, Paul Morris

GetHuman3831630 did not yet indicate what PayPal should do to make this right.

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Account Access issue
Reported by GetHuman3831630
Oct 26th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 56253 others
0 customers following this


GetHuman3831630 started working on this issue
Oct 26th, 2019 5:48am

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