I Cant access my own account which is******@***.com. I rarely use Paypal so I kind of f...

GetHuman-njarasp's Account Access issue with PayPal from October 2019

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Before contacting them, items GetHuman-njarasp may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-njarasp's own words
I Cant access my own account which is******@***.com. I rarely use Paypal so I kind of forget my password. Then I recalled from my note. Then*the system required me to put the security code that received from email (of course I did this right since I still access my gmail account). *But when I have to go through phone call and secret questions. I cant go through this since I changed my phone number long time ago (I have had Paypal since ** years ago and certainly I dont hv my old phone sim card). As well as the secret questions, I dont remember whether whom of my close friend or fav teacher that I put, or how did I spell the names (since Thai language has lots of dif way to spell the same name). **Pls help me go through this coz I dont wanna set up new account. **Thanks

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PayPal

Account Access issue
Reported by GetHuman-njarasp
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 55068 others
0 customers following this

Timeline

GetHuman-njarasp started working on this issue
Oct 14th, 2019 3:30pm
GetHuman-njarasp indicated the issue is not fixed yet.
Oct 18th, 2019 8:27am
GetHuman-njarasp indicated the issue is not fixed yet.
Oct 18th, 2019 1:39pm