PayPal Customer Service Issues

My PayPal account linked to the email ([redacted]) was temporarily limited at first, preventing me from using it. After I provided the required information and documents, I regained the ability to make payments, create invoices, and conduct transactions. However, I am currently facing an issue where I can't withdraw funds from the account. There is a balance of $[redacted].59 that I am unable to access. I hope this matter can be addressed promptly. Thank you.

My PayPal account linked to my email ([redacted]) was put on temporary hold initially, hindering me from using it for any transactions. However, after providing the requested information and documents, I managed to utilize the account for payments, invoicing, and other transactions. Presently, my concern is the inability to make withdrawals despite having a balance of $[redacted].59 in the account. I hope this issue can be rectified promptly. Thank you.

Hello, I attempted to purchase a pair of earrings last Sunday, but encountered issues with PayPal. Surprisingly, a payment of $[redacted].36 went through, although it is currently pending. I did not receive any email notification from PayPal regarding the payment status or details of the purchase, which is unusual in my experience. Typically, payments made through PayPal are not pending. I would appreciate it if someone could look into the pending payment and clarify what it has been processed for, as I am uncertain. The amount charged is different from what I intended to spend, as it was in USD, and the figure does not match. Thank you, Jane.

On July 25, [redacted], I purchased mini sealing machines for $22.96 through D.LifeStore in China. The work order number is NCB038#[redacted], and the tracking number is LW[redacted]78CN. The package was delivered to the local post office in Monroe, Ohio, but I never received it. The merchant is aware of this situation. Unfortunately, the post office is not responsible for reimbursing me as the package was uninsured by the merchant. Even though I am in contact with the merchant, we have not made any progress yet. It does not seem fair for me to lose money in this situation; the merchant should have insured the package. At this point, I would like a refund to my credit card. Thank you, Wanda Hills. I am unable to access my PayPal account to file a dispute.

I mistakenly sent money to the wrong recipient and attempted to cancel the transaction without success. Despite reaching out to the resolution center, the issue remains unresolved as I authorized the transfer. I've contacted Hunter London to return the funds but have not received a response. It seems that Paypal may not assist me further. I am considering escalating this matter to the FBI Complaint Center to address the situation with London. An email from Paypal confirming their inability to intervene would be appreciated for documentation purposes.

Hello, I am Ram Anne. I recently transferred funds to your customer named Suneeta Bai Patel and Sunita Bai Patel, with account number [redacted], IFSC code PYTM[redacted], at Paytm Payment Bank to book my flight tickets to India. However, after the money was transferred, I have not received any response from them, and my tickets were not sent. I used my Remitly account to transfer the funds on August 23, 31, and September 3. Can you please assist me with this issue?

I have noticed some incorrect details on my account. I closed my previous account several years ago and just opened a new business account with a different bank yesterday. Despite your indication that you sent a 6-digit confirmation code to my phone for finalizing account setup, I don't use text messaging and never received it. Additionally, when attempting to access the Help section on the website, it does not seem to be functioning. Setting up this account has proven to be quite challenging. I am unsure if the business account has been successfully created. I am currently facing a difficult time as my husband has recently passed away, and I need to sell the merchandise from his Harley shop, including clothing and parts.

I established a monthly donation to a local charity some time ago. Recently, I received a statement from them indicating a $1.40 deduction labeled as a "PayPal fee." It seems incredibly distasteful for PayPal to subtract a fee from a donation meant for a deserving charity. If I had intended to donate to PayPal, I would have done so initially, rather than shortchanging the charity of my full contribution. This maneuver by PayPal is highly inappropriate and frustrating. Sincerely, M. Burns

Hello, I have some concerns about recent PayPal payments and credits on my account. There seems to be confusion in the transactions. I paid off a debt of [redacted].75 euros yesterday at the bank, which should reflect in my account with the same reference number as posted. Upon checking today, automatic payments from my bank account show duplicates - 93.85 euros paid twice and 42.90 euros paid thrice. The 42.90 euros were refunded to your account on August 26, [redacted], for returned goods. I urge you to cancel the payment request for 60.90 euros since I have already settled this along with the 93.85 euros debt. Please verify these discrepancies and refund the overpaid sum of 93.75 euros and 42.90 euros to my bank account. Kindly rectify my PayPal account balance accordingly. Thank you, T.D. Novi trg 13 [redacted] Celje Slovenia

Hello! I am reaching out about PayPal payments. My PayPal account seems to be improperly credited. I settled a debt of [redacted].75 euros at the bank yesterday on September 9, [redacted], with a payment sent with your provided reference number. I have also emailed a payment receipt. This should have zeroed out the balance. Today, there was an automatic payment from my bank account for 93.85 euros and 42.90 euros. The 93.85 euros appears to have been duplicated, and the 42.90 euros tripled. I returned the goods, receiving a credit of 42.90 euros to your account on August 26, [redacted]. Kindly cancel the 60.90 euros payment request, as I already paid a total of [redacted].75 euros at my bank yesterday, with a payment confirmation sent to you. Please review the payments and refund the overpayments back to my bank account, which total 93.75 euros and 42.90 euros. Additionally, please cancel the 60.90 euros payment request, as it has already been paid. I appreciate your prompt attention to adjusting my PayPal account balance. Thank you and best regards! Tjasa Dovgan Novi trg 13 [redacted] Celje Slovenia [redacted]

I ordered a book titled "Did Moses Exist?" by Acharya S. It's been almost 2 months, and I still haven't received the item. I don't have any information about the seller's contact details. If I can't receive the ordered item, I request a full refund. I haven't heard anything so far. I kindly ask for your assistance in contacting the seller, Stellar House Publishing, regarding my refund request. Your help is greatly appreciated. Thank you.

Dear Sir/Madam, I am contacting you regarding an issue with Payment Services, specifically PayPal case PP-D-[redacted]2. I am experiencing trouble with a buyer who returned an empty envelope instead of the item purchased. Despite refunding the purchase price as instructed by PayPal, the buyer has not returned the actual item and seems to have a history of scamming other eBay users. PayPal customer service informed me that I need to wait for the current dispute to be resolved before opening a new Dispute for the return process. Despite following their instructions and filing an IC3.gov complaint, I have been unable to proceed according to PayPal's guidelines. Transaction Details: - Case number: PP-D-[redacted]2 - Buyer's name: Ann Sandman - Transaction date: August 4, [redacted] - Transaction amount: $[redacted].20 USD - Transaction ID: 0AY[redacted]784M This issue occurred on 2/09/[redacted].

Subject: Trouble with Rotita Refund via PayPal I am experiencing difficulties with a purchase I made from Rotita through PayPal. The item I received was incorrect, so I returned it at the end of May and requested a refund. Unfortunately, I have yet to receive it, and it appears there may be further issues delaying the refund process. Despite the claims in the email I received, I want to clarify that I do not have an account with PayPal. Therefore, I am unsure how to access an account that I have never possessed. I am frustrated by the numerous obstacles preventing me from obtaining my refund for returning the wrongly sent item, especially after incurring an additional cost for the return. I suspect that the delay in processing my refund is intentional, hoping I might forget about it over time. However, I assure you that I am remaining patient and persistent in seeking a resolution. Due to hearing impairments, contacting customer service via phone is not an option for me, leaving me reliant on email communication. I seek guidance on how to proceed in resolving this issue promptly.

I have been dealing with Paypal trying to find how to dispute a claim and get my refund from Digital Empire. The item I purchased for $[redacted].91 USD, a solar fan, did not work as described and contacting the seller yielded no response despite their [redacted]% guarantee. I tried to return the items but got no reply. I contacted Paypal on August 23, [redacted]. I have been patient, waiting several months without resolution. On September 11, [redacted], I explained my unsuccessful attempts to communicate with the seller and my eagerness to return the non-functioning products. At this point, I am only interested in getting my money back. - Arlene I.

Dear BETTERYOURS and PAYPAL, I am reaching out for the second time as I have not received a response to my initial inquiry. On July 26th, I made a purchase that included a Black and Tan two-in-one handbag and a pair of ladies beige shoes. It would be greatly appreciated if you could acknowledge my correspondence and address this matter promptly. Kind regards, WendyO47. Transaction Summary: - Total: $45.97 USD - Ship to: Wendy Orr, 40 Santa Monica Avenue, COOLUM BEACH, Sunshine Coast QLD [redacted], Australia I have been struggling to reach a seller regarding undelivered goods. However, each time I try to contact them through the seller page, the screen goes blank. I have attempted to seek help four times, only to be redirected back to the seller page. I have attached the details I intended to send to BETTERYOURS for your reference. Your assistance in escalating this matter to the Disputes/Resolution Centre is much needed. I fear that time is running out, and I may be left without my items or a refund. Any help would be greatly appreciated. Kind Regards, Wendy Orr.

I recently encountered an issue with my PayPal account linked to my 13-year-old son's account. He accidentally listed his birth year as [redacted], allowing him to sell an item for £[redacted]. When trying to withdraw the funds, PayPal limited the account and requested ID and bank statement photos. I attempted to submit a photoshopped driver's license which was rejected. After waiting out the [redacted]-day limit, I resubmitted the required documents. Upon inquiring about the status, PayPal requested a passport photo due to the driver's license discrepancy. I'm unsure whether to continue attempting to deceive PayPal or admit to the falsified information. The account is verified to my son's bank account. Any advice on how to proceed would be greatly appreciated.

Dear Sirs, I have been experiencing difficulty reaching UK PayPal for quite some time. I kindly request a direct contact number from Serbia to address my login issue. I initially registered with PayPal while living in the UK many years ago, and have not used the account since around [redacted]. Upon attempting to log in after all these years, I am unable to reset my password due to the inactive cell phone number associated with the account that I used in the UK. I managed to speak with PayPal Customer Service a few months ago to bypass the cell phone number requirement. However, upon submission of my ID/passport photo, it was not accepted since it does not match the document used to register the account, understandably due to the over 10-year gap. I seek guidance on how to regain access to my account or if I may create a new one. My current cell phone number is +[redacted]51. Thank you for your assistance. Best regards, M. Djuranovic

I sent a parcel nearly two weeks ago with tracking. The payment is still on hold. I was told the tracking doesn't work, but the recipient says she got it. The buyer needs to declare they received it on PayPal for me to get paid, but they're not cooperating. Royal Mail confirmed it wasn't tracked. I have proof of postage and messages from the buyer. When will my money be released? I've been calling every day to resolve this.

I recently completed three graphic design projects for a client who quickly refunded the payment after receiving the work. I have evidence to support my claim that the client is making false accusations. I did not communicate with him via Discord, as he stated, and I have proof of our interactions. Additionally, he claims he never purchased any designs from me, although I have documented evidence of the work I completed. I included links to images supporting my case. I am seeking buyer protection from PayPal to resolve this issue and ensure I receive payment for the services rendered. Transaction details: (2DN064637A[redacted]) Thank you for your assistance.

When I opened my account, I accidentally selected a business account option. Everything was going smoothly until I tried to send £10 to a friend, and PayPal flagged it, mentioning something about needing financial experience with a charity. I have no business or charity affiliations. I have contacted them three times, and they assured me it would be resolved within 72 hours, but that was on Monday. I mainly use my account for online purchases and transferring funds to family and friends. Could you please look into this today? I had to wait for 43 minutes on the phone earlier. Please review my account and correct these issues promptly, or I will need to take further action. Thank you, Mark B.