I've been going back and forth with Paypal and can't find where to dispute the claim a...

GetHuman3573429's Refund issue with PayPal from September 2019

Help with my PayPal issue
First: share to improve GetHuman3573429's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3573429 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
If you are business owner you will need to contact Yelp directly for a refund. If you are not a business owner the services may be free.
The issue in GetHuman3573429's own words
I've been going back and forth with Paypal and can't find where to dispute the claim and get my money back. Any help would be appreciated!*Thanks, Arlene Imagawa**Seller information**Digital Empire*Transaction amount**$***.** USD*Transaction ID****A*****DV******F*Shipping address****** Tulane DriveMountain View, CA *****-****United States*Invoice ID**c*************.**Date reported**August **, *****Your notes**This item did not work at all...it was supposed to cool the car off, but didn't. In addition, the product information did not say that you had to remove it whenever you drove...that was in the package information...I tried contacting the seller many times, there was a ****% guarantee, but I never got an answer. I was willing to ship the items back. I gave it several month, but I just want to get my money back at this point.*File** Auto cool solar fan.jpg**Additional info*Item issues** Other**Refund requested**$***.** USD*Your responses*Date added**September **, *****Your notes**I tried to contact the seller a few times and even offered to return the items. I got frustrated and that's why I contacted Paypal to resolve this. You were not able to get a response either. I just want my money back. I don't want to keep the items, they do not work...thanks!

GetHuman3573429 did not yet indicate what PayPal should do to make this right.

How GetHuman3573429 fixed the problem

We are waiting for GetHuman3573429 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

PayPal

Refund issue
Reported by GetHuman3573429
Sep 11th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 51427 others
0 customers following this

Timeline

GetHuman3573429 started working on this issue
Sep 11th, 2019 10:12pm