My husband and I, separately sent money to my old PayPal account with a phone number th...

GetHuman3369115's Account Access issue with PayPal from August 2019

Help with my PayPal issue
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Before contacting them, items GetHuman3369115 may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman3369115's own words
My husband and I, separately sent money to my old PayPal account with a phone number that I no longer have access to, (***) ***-*****He sent $*** and I sent $**.**I forgot I had the old PayPal account connected to my current email address which is, *****@***.com**I recently created a new PayPal account with a new email address,(*****@***.com) with the new and current phone number, (***) ***-****. I tried sending myself money from a Debit card of mine with the last four numbers as, ****. **I also have a PayPal debit card activated under my *****@***.com.**I would like to hear back from someone who can help me fix the problem and have both money amounts loaded to my PayPal account under my *****@***.com email.**Please feel free to contact me at: ***-***-******Thank you,**Carla Shirosky

GetHuman3369115 did not yet indicate what PayPal should do to make this right.

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PayPal

Account Access issue
Reported by GetHuman3369115
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 47026 others
0 customers following this

Timeline

GetHuman3369115 started working on this issue
Aug 5th, 2019 3:35am

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