My claim for a refund was denied because you said I did not provide proof of shipment...

GetHuman-lleemill's Refund issue with PayPal from June 2019

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The issue in GetHuman-lleemill's own words
My claim for a refund was denied because you said I did not provide proof of shipment. I did. Since you requested that I send the items to China, instead of California which is where they were shipped from to me, USPS only provides shipment tracking while the package is in the US. Once it leaves US and is in China, the tracking ends. I talked to the post office today. If you look at the tracking you’ll see i sent it from Houston, TX and it went as far a Chicago, but the tracking details stop there because that is where it left on May ** and was intercepted outside of the US. The seller should have received it by now. Have you contacted the seller? They are not responsive to me. That has been the problem all along. Here is the info numbers for the claim you have. I have also requested that someone, a supervisor from your agency, call me. I have not yet received a call. I do not understand why my money has not been refunded and why my claim had been denied*closed. I have pictures to prove the merchandise received was grossly misdescribed, and I did send it to China exactly as you requested, and I did provide shipment proof. The seller is bad!!!!!!! Please call me to discuss this. *PP-D-**** *****March **, *****$***. Plus additional $** to ship it back to China*Trans ID. *DV***** P**** ****

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Refund issue
Reported by GetHuman-lleemill
Jun 26th, 2019 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 43078 others
0 customers following this


GetHuman-lleemill started working on this issue
Jun 26th, 2019 11:47pm
GetHuman-lleemill indicated the issue is not fixed yet.
Jun 30th, 2019 1:04am