Someone was fraudulently charging on my account.Reported. Refund received but they did...

GetHuman-asmigiel's Can't Login issue with PayPal from May 2019

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The issue in GetHuman-asmigiel's own words
Someone was fraudulently charging on my account.Reported. Refund received but they did it again so as instructed-I removed card so they would temporarily have no further access to my card. Now I need to use pay pal and would like to access acct, add card back but I can't access acct because I do not have cell phone that texts or that I can make pictures od ID or email. Trying to purchase phone on daily specials that have a older cell phone that a senior citizen can easily use with just important stuff on it and not bells*whistles I would never use. I don't know how to do what they are asking anyway. My home phone is just a satellite talking phone only. No text. Company selling phone only accepts pay pal. So do I need to open new acct or can you give me new questions to answer that would be sufficient? I am a technically challenged Senior with no help available but you. So how can I get new or reactivate account? My phone number is ***-***-****. Angela Smigiel and last * of card is **** for verification. Do you want me to answer questions? is this site safe for that?
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PayPal

Can't Login issue
Reported by GetHuman-asmigiel
May 18th, 2019 - a mon ago
I have an issue with PayPal too
Not resolved
Seen by 3 customers so far
Similar issue to 39759 others
0 customers following this
Timeline
GetHuman-asmigiel started working on this issue
May 18th 5:05pm