You hurt my credit score put me in collection the entire time I’ve been on AutoPay

GetHuman2894893's Dispute a Charge issue with PayPal from May 2019

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Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman2894893's own words
You put me in collection on a charge of $** of which I had called and gave them my bank and all appropriate information and asked Paypal to insure this never goes into Collection. You ignored my call (which I know was recorded) put me into collection and hurt my credit score. I’ve been using AE and Bank of America on autopay never never had an issue for years. Now you hurt my credit score yo... ... I am frustrated and upset with your poor customer service and how I was treated. I’ve always been on auto pay you’ve never had any issue with any of the charges on payments. You made a mistake and didn’t resolve it since I was on auto pay I couldn’t I called twice spoke to a representative gave them my bank account again and complained bitterly about how I was treated. Now you have forwarded to Convergent a collection hurt my score and I want to cancel Paypal and I will go to the media and Boston Globe if I don’t get some response to this email. I know you are a large organization and this might seem light nothing but you also have competition at your heels. Take a look at my account how dare you put me into collection.
You damaged my credit score. I’m on autopay how did you dare put me into Collection
Write or email the credit score today you hurt my credit score and need it resolved.
Years and always on autopay!
I’ve called repeatedly gave them my bank you should have this recorded
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PayPal

Auto Pay on Paypal
Dispute a Charge issue
Reported by GetHuman2894893
May 9th, 2019 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 38916 others
0 customers following this

Timeline

GetHuman2894893 started working on this issue
May 9th, 2019 7:31pm
GetHuman2894893 indicated the issue is not fixed yet.
May 10th, 2019 10:42am
GetHuman2894893 indicated the issue is not fixed yet.
May 10th, 2019 10:52am
GetHuman2894893 indicated the issue is not fixed yet.
May 10th, 2019 10:58am
GetHuman2894893 indicated the issue is not fixed yet.
May 10th, 2019 8:04pm
GetHuman2894893 indicated the issue is not fixed yet.
May 13th, 2019 12:16am

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