I am a new customer and, even though my account, including my pay-from credit cards hav...

GetHuman-ruthgcla's customer service issue with PayPal from March 2019

3 views | 34020 similar | 0 following
Help with my PayPal issue
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The issue in GetHuman-ruthgcla's own words
I am a new customer and, even though my account, including my pay-from credit cards have all been approve by PayPal along with confirming to *me by email that all is in order, I still cannot get an invoice paid. Even though approved and there being no reason that they would not work, they have been turned down. I got email confirmation for all this on **** and again, today, ****, yet I continue to have my payment refused. Again, I tell you, your telephone system has much to be desired. Not counting all the on-line wait time, when I finally got a callback promise today after a wait of ** minutes (OK, I was told it would be ** to ** minutes) then I was told by a robo operator I was being connected just to get a busy signal. Nothing for me to do but call again* that time, was told that it would be **-** minutes. I didn't try that time.. All in all I spent better than * hours trying to get to talk to someone in Customer Service. Yes, you are busy and it is a known fact to you that this happens. Please increase your phone lines capacity and your number of operators in order to take care of your customers! Please check my account and fix the problem so that I can keep my immaculate record of paying my bills on time. Pay Pal is not my choice in these payment options* it is required through the merchants.

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Customer service issue
Reported by GetHuman-ruthgcla
Mar 22nd, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 34020 others
0 customers following this
Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in


GetHuman-ruthgcla started working on this issue
Mar 22nd, 2019 7:18pm

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