Received an email from paypal yesterday informing me I had money waiting for me. I was...

GetHuman-gittylim's customer service issue with PayPal from March 2019

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The issue in GetHuman-gittylim's own words
Received an email from paypal yesterday informing me I had money waiting for me. I was expecting this as prior to this, my friend who resodes in the U.S.A informed me she wqs sending money over as donation to help get a sttay dog rescued and operated on.*I followed the instructions sent by PayPal which was to click my email to confirm it.I then proceeded to the PayPal website but, before I could link my PayPal account to my bank account to witjdraw the amount. I got the message I had nothing to withdraw as I had a blance of USD*.** whereas in the email and in my friend's Facebook messenger message, I was told USD*** was sent me! I immediately notified my friend who said I should follow up with customer service!*A few minutes later, I get another notification from PayPal saying my friend had canceled the payment she made.I notified my friend.But, she denies having canceled her payment! She says the fault is PayPal's and that I should complain about this! So, what to do now? I want to know where did the money go? No transfer was made at all to my bank account!

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Customer service issue
Reported by GetHuman-gittylim
Mar 18th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 33583 others
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GetHuman-gittylim started working on this issue
Mar 18th, 2019 2:40am