Hi Paypal, **I need help with PayPal account.**There was a mistake in adding the paypal...

GetHuman-najcapal's customer service issue with PayPal from March 2019

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Hi Paypal, **I need help with PayPal account.**There was a mistake in adding the paypal account to my ecommerce. One of my clients sent a payment through that email address that isn't a PayPal account now I received an email saying to sign up to receive the payment but I do have a different paypal account already.**Is there a way for me to transfer that payment from the wrong email to my real paypal account?**I dont want to ask my client to refund as it sounds unprofessional for me.**URGENT need please. Thanks!
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PayPal

Customer service issue
Reported by GetHuman-najcapal
Mar 6th, 2019 - 8 mons ago
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Seen by 24 customers so far
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Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in