I have two separate PayPal accounts and there seems to be issues keeping them separate...

GetHuman-tomrutle's customer service issue with PayPal from February 2019

9 views | 29936 similar | 0 following
Help with my PayPal issue
Next: our robot will wait on hold for GetHuman-tomrutle to get a PayPal rep on the line!
Always use the GetHuman Phone to call PayPal. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-tomrutle's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tomrutle may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman-tomrutle's own words
I have two separate PayPal accounts and there seems to be issues keeping them separate. Recently I made a personal purchase and chose to pay with my personal Credit Card. Pay Pal proceeded to put part on my credit card and part was taken from the balance in my business account. **I contacted PayPal and was told that I have to remove my personal e-mail address from the Business account and open a separate account which with help from the Pay Pal agent we did. I have made a purchase and it did keep things separate as it should.**Today I received a payment from a business account purchase to my personal account. I contacted PayPal and was told that the purchaser sent payment to that e-mail address which was not the case as the purchaser has sent several payments to our business e-mail and does not have my personal e-mail. **Secondly, My **** was Addressed to my Business with my home address not the business address which is clearly listed on the account which would not be a problem if it weren't a different State. Our business is in IN and I live in MI. I have asked that it be revised and was told it would be corrected in up to * business day and it still hasn't been corrected.**Can I get somebody that understands PayPal and having both personal and business accounts contact me so that we can get this stuff resolved once and for all.

GetHuman-tomrutle did not yet indicate what PayPal should do to make this right.

How GetHuman-tomrutle fixed the problem

We are waiting for GetHuman-tomrutle to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tomrutle fixes it.
This email address isn't valid

PayPal

Customer service issue
Reported by GetHuman-tomrutle
Feb 2nd, 2019 - 2 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 29936 others
0 customers following this

Timeline

GetHuman-tomrutle started working on this issue
Feb 2nd, 2019 4:40pm

Change of Address? Free Concierge.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians