I reached out to an influencer Farah Abad *****@***.com for three instagram story shout...

GetHuman1977536's customer service issue with PayPal from January 2019

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The issue in GetHuman1977536's own words
I reached out to an influencer Farah Abad *****@***.com for three instagram story shoutouts. We agreed on a total of *** usd for the three posts with the understanding that she was supposed to send over to content to us for approval prior to posting. Posting was to begin on jan **. payment was made in full on dec. **th after which Farah went mia.**We tried reaching out through email which is our main means of communication with no response. We provided her with the necessary products for the shout oust we reach out to her for the content for our approval to make sure our brand NitoThom www.nitothom.com was being portrayed properly and shes been ghosting us.**We tried reaching her through direct message on ig no response commenting on her images asking her to check her messages no response. At about *pm mid day jan ** (the day we should start posting) Farah direct messaged us on ig saying we're being '******* annoying' and we should leave her alone. She eventually made a post however it was not approved by us and not in keeping with that aesthetic we've defined.**At this point we're frustrated. We've already paid her in full with the understanding that she's to provide us with content for approval and posting. she has been rude and disrespectful and avoidant after being paid. The service we paid is not being offered.
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Customer service issue
Reported by GetHuman1977536
Jan 16th, 2019 - 9 mons ago
I have an issue with PayPal too
Not resolved
Seen by 2 customers so far
Similar issue to 28366 others
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GetHuman1977536 started working on this issue
Jan 16th 6:21pm