I am waiting for a refund after an unauthorized transfer of *** USD was made out my acc...

GetHuman1961234's customer service issue with PayPal from January 2019

Help with my PayPal issue
The issue in GetHuman1961234's own words
I am waiting for a refund after an unauthorized transfer of *** USD was made out my account. Having spoke to Paypal customer service previously, I was made to understand I had to first wait until they fake refund from the thief had failed entirely, before Paypal would step in and issue the refund themselves under their protection policies.**As of late last week the refund status has been changed to "cancelled" - which means it is now time for Paypal to issue the refund themselves.
GetHuman1961234 did not yet indicate what PayPal should do to make this right.
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How GetHuman1961234 fixed the problem
I called in and waited myself since your service at no point was actually doing what it advertised it does.
Please help with my PayPal issue
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Customer service issue
Reported by GetHuman1961234
Jan 14th, 2019 - a mon ago
I have an issue with PayPal too
GetHuman1961234 shared how to fix
Seen by 2 customers so far
Similar issue to 28139 others
0 customers following this
Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in
GetHuman1961234 started working on this issue
Jan 14th 2:36pm
GetHuman1961234 confirmed the issue is fixed. Hooray!
Jan 14th 6:48pm