My name is Jessica Mahon. I have been a paypal user for a few years and i havent had pr...
GetHuman-robkiger's customer service issue with PayPal from January 2019
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The issue in GetHuman-robkiger's own words
My name is Jessica Mahon. I have been a paypal user for a few years and i havent had problems until recently. I am very upset and angry at how i have been treated by a "supervisor" who could barely speak english nor understand it so there was a HUGE language barrier. I have over ***.** of transactions from December **th to January *rd. That... I DID NOT AUTHORIZE. Yes i had a prepaid visa debit linked to my paypal and i did do a transaction for a friend*roomate i let her use the card to shop for her kids. She never returned the card. I had payments coming in to my paypal and they were getting transfered to the card but NOT BY ME. Therefore i have money taken and your specialists or supervisors tell me we denied you just get over it we wont appeal and we wont help your nothing to paypal we have bigger accounts to worry about and to top it off the man your supervisor said we know your lying we have ways to tell you signed in from your usual area and your lying. Inam now sitting on hold with your customer service again after being called a LIAR and it has been * Hours so i decided to email any and every email i get for paypal. I nees paypal to understand i am recording these conversations on how paypal customers are treated and talked to. Also understand i am contacting the Virginia office of the Attorney General, The Better Business Bureau, The federal Reserve, and if need be ANY & EVERY PRESS I CAN and i will let the recordings be heard that i was called a liar and literally in tears because my money was transfered and i was told your a loar you did it and i dont care get it back by working??? Where does this happen?? Oh yeah on paypal. Also id like to point out that paypal isnt a bank yet paypal asks for a police report the police wont make a report because paypal isnt a bank account they have nothing to charge anyone with its not a crime to them.i need this money back asap i will give ** hours but i will make sure to report to the agencies i mentioned above. ***.** is very little to most people however to me and my kids its survival. I really need to get this resolved. I am not a liar i work hard to make every dollar. I will be getting in touch with EVERY agency i can if i cannot recover the funds that i DID NOT TRANSFER OUT IN THE FIRST PLACE
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