Account has been hacked. An unknown email has been added to my paypal account, trying t...

GetHuman-fryad's customer service issue with PayPal from December 2018

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The issue in GetHuman-fryad's own words
Account has been hacked. An unknown email has been added to my paypal account, trying to login to see if there is any unauthorized activity but the system doesn't seem to recognize my email. has called the customer service twice (i'm calling outside US so have to pay the phone fee on my own!) I was still waiting on the line for hours. I would like the unknown email to be removed and password changed. System couldn't recognize my email as i was logging in, hope someone can fix this
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PayPal

Customer service issue
Reported by GetHuman-fryad
Dec 16th, 2018 - 2 mons ago
I have an issue with PayPal too
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Seen by 7 customers so far
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Timeline
GetHuman-fryad started working on this issue
Dec 16th, 2018 11:45am