For at least a couple years someone in the UK has been using my personal email address...

GetHuman1674194's customer service issue with PayPal from December 2018

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The issue in GetHuman1674194's own words
For at least a couple years someone in the UK has been using my personal email address. When I first became aware of this I tried to reach out to PayPal to no avail. I was told in the end that I don't "own" my email address even though I can prove it's mine via any verification they would like. I just want to secure MY email address as the PayPal account set up under it is NOT mine and I believe the person is doing illegal things and don't want my email address associated with that. Again, I can verify I am the valid owner of the email address I'm providing. Please help restore my faith in PayPal. My primary PayPal account is under my family email address and I never set one up under my personal email address: *****@***.com. Please HELP. This is very frustrating knowing my email is being misused.
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PayPal

Customer service issue
Reported by GetHuman1674194
Dec 2nd, 2018 - 6 mons ago
I have an issue with PayPal too
Not resolved
Seen by 5 customers so far
Similar issue to 23356 others
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Timeline
GetHuman1674194 started working on this issue
Dec 2nd, 2018 5:46pm