Hi! On November **, ****, I've purchased from the user "karmakhaos" through the Depop a...

GetHuman-duongj's customer service issue with PayPal from December 2018

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The issue in GetHuman-duongj's own words
Hi! On November **, ****, I've purchased from the user "karmakhaos" through the Depop app. Since then, I have not received my order and the seller has ignored my messages. As all of Depop's in app purchases are covered by Paypal's Buyer's Protection, I would like to receive a refund please. However, the transaction occurred through Palpal's guest account, so I cannot open a dispute. *Additionally, Depop has said that Paypal should have sent out an emailed receipt after the purchase, containing the transaction ID and the seller's Paypal email address, however I don't believe I have received one.*I hope you resolve the problem immediately! Thanks!
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Customer service issue
Reported by GetHuman-duongj
Dec 1st, 2018 - 6 mons ago
I have an issue with PayPal too
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Seen by 3 customers so far
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phone number
last 4 digits of Social Security Number
ability to receive access code
account log in
GetHuman-duongj started working on this issue
Dec 1st, 2018 8:42pm