Placed an order with BG Holding LTD, filed a claim with Pay Pal a month after purchase...

GetHuman1648975's customer service issue with PayPal from November 2018

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The issue in GetHuman1648975's own words
Placed an order with BG Holding LTD, filed a claim with Pay Pal a month after purchase as I'd not received my item or even a tracking number. All of a sudden, I received a tracking number and watched as my package from this "US" based company slowly made it's way from China and was delivered to the WRONG address, since the item is showing it was delivered, Pay Pal closed my dispute, so, since I'd paid for insured shipping, went to see what the Post Office would do, it appears the package was delivered as addressed, but they are looking into it further as I had screen shots of my order plainly showing MY mailing address..The Post mistress at my local office told me if the package was addressed as delivered, the insurance probably wouldn't pay, and I should contact the company where I purchased..which of course I've already tried numerous times and get NOTHING but an automated email back..Personally, with what I've seen with this company, Pay Pal should block them as they appear to be nothing more than scammers who have worked out a way to get around all the systems. Oh, the package that was mailed was listed as a small package, which doesn't sound like the king size quilt I ordered, so it's possible the company sent nothing more to the wrong address than a blank sheet of paper in a mailer to throw my Pay Pal claim off.
GetHuman1648975 did not yet indicate what PayPal should do to make this right.
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Customer service issue
Reported by GetHuman1648975
Nov 29th, 2018 - 9 mons ago
I have an issue with PayPal too
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Seen by 14 customers so far
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GetHuman1648975 started working on this issue
Nov 29th, 2018 12:24am