I ordered a t-shirt from Atee-Store in the amount of $**.**. I received a confirmation...

GetHuman-cknesmit's customer service issue with PayPal from November 2018

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The issue in GetHuman-cknesmit's own words
I ordered a t-shirt from Atee-Store in the amount of $**.**. I received a confirmation for ONE t-shirt. I had recently signed up for Paypal Credit and upon reviewing that statement, found that amount was paid to Tee Chip on October **, ****. The same charge, $**.** was charged to my Paypal Mastercard account on October **, ****. I have requested a refund be made and all they did was send TWO t-shirts. Neither of which I can use due to wrong size. I need someone from PayPal to contact this seller and confirm that I, in fact, was charged by them TWO times. I have had numerous emails with the seller (can't ever reach anyone at phone number). They requested copies proving * charges which I sent. They still say they can't see two charges. Please verify that * charges on my Paypay accounts were paid to them. I need to be more cautious about sellers. One way I have always felt safe was the fact that they accepted Paypal. I guess these sellers are not really checked out.
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Customer service issue
Reported by GetHuman-cknesmit
Nov 28th, 2018 - 9 mons ago
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GetHuman-cknesmit started working on this issue
Nov 28th, 2018 6:47pm