I made a purchase with an online site, babyshark-co.com, which came to $**.** after shi...

GetHuman-dddee's customer service issue with PayPal from November 2018

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The issue in GetHuman-dddee's own words
I made a purchase with an online site, babyshark-co.com, which came to $**.** after shipping on Nov. **, ****. The shipping of $** was to ensure that my item would be expressed to me within *days. I first reached out to the company on Nov. **th questioning the fact that I was only given the express option and have not yet received my order but there was no feedback. I then received an emailing stating that my item is on the way with tracking info* however, when I attempted to track it that option was unavailable. *I made contact again on Nov. ** to only receive an email last night informing me not to worry and that they will check with the courier. Today, I emailed for a followup and received no information. *I have contacted Shopify, whom the company has listed on their site as being affiliated with but when I contact Shopify there seemed to be some uncertainty and I was advised to follow through with PayPal.

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PayPal

Customer service issue
Reported by GetHuman-dddee
Nov 27th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 22614 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in

Timeline

GetHuman-dddee started working on this issue
Nov 27th, 2018 2:33am