My sister (from USA) sent me money. Unfortunately, by mistake, I transferred the money...

GetHuman-gillsaun's customer service issue with PayPal from November 2018

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The issue in GetHuman-gillsaun's own words
My sister (from USA) sent me money. Unfortunately, by mistake, I transferred the money back to her, * November. Since then, Paypal wants more information from me, ie ID or bank statement or utility bill. Since I live in FRANCE, PP wanted me to TRANSLATE MY ID into english through a translator!!!!!!!!!!! I sent a copy of my bank statement which is in both my husband and my name, refused. All utilities bills are in my husband's name.*where do I go from here, just about ready to tear my hair out as my sister INSISTS on using Paypay and I would prefer to do a normal bank transfer, so much easier and less complicated. *The first sum of money she transferred to me worked perfectly, just my hitting the wrong button and nearly a month later she is waiting to send me money
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PayPal

Customer service issue
Reported by GetHuman-gillsaun
Nov 25th, 2018 - 10 mons ago
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GetHuman-gillsaun started working on this issue
Nov 25th, 2018 9:03am