I made a purchase that I believe was on a guest account. I would like to get it refunde...

GetHuman1564528's customer service issue with PayPal from November 2018

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The issue in GetHuman1564528's own words
I made a purchase that I believe was on a guest account. I would like to get it refunded as the merchant I have purchased from has not shipped the order in over half a month now. Here are the receipt details from the email that PayPal sent me.**Receipt number*****-****-****-*****Save this receipt in case you need to contact Matthew Bunch or PayPal customer service. *Invoice ID: ********-*********Merchant details: Matthew Bunch
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Customer service issue
Reported by GetHuman1564528
Nov 15th, 2018 - 3 mons ago
I have an issue with PayPal too
Not resolved
Seen by 3 customers so far
Similar issue to 21328 others
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GetHuman1564528 started working on this issue
Nov 15th, 2018 3:14pm