I sold an item. Not through eBay. But I used my PayPal account to get paid.*I set up an...

GetHuman1503712's customer service issue with PayPal from November 2018

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The issue in GetHuman1503712's own words
I sold an item. Not through eBay. But I used my PayPal account to get paid.*I set up an invoice ** and sent it to:******@***.com, the person who bought and paid for my item. He emailed me that he paid for it and saw it deducted from his account.*But, it is still pending in PayPal. Today I chatted with PayPal rep who told me there was no money there.*I've already sent the item, it was received in Hawthorne Calif ********. I also sent the tracking number to a verification letter I received from PayPal. Only today, I noticed the verification letter came from a @gmail address. That did not seem correct. I checked the raw email and tried to identify the quad number from which the email came. It was invalid. Now I know I was scammed. Question: How did they get into PayPal and put the pending on my account. I thought the Pending was PayPal checking something. The amount in question is $***.** on Oct **, ****. I have the address where the item was accepted in Hawthorne *California on ********. I intend to contact gmail and Hawthorne CA police department to report this fraud. What will PayPal do?
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PayPal

Customer service issue
Reported by GetHuman1503712
Nov 6th, 2018 - 10 mons ago
I have an issue with PayPal too
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GetHuman1503712 started working on this issue
Nov 6th, 2018 1:22am