GetHuman1501356's customer service issue with PayPal from November 2018
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Help with my PayPal issue
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The issue in GetHuman1501356's own words
Transfer money from my PayPal account to the debit card. ... I cannot transfer money from my PayPal account to my Prepaid PayPal Mastercard. I keep on getting the following message. Unable to perform the PayPal Instant Transfer.*If you continue to have problems, please contact customer service. I did that and it did no good. It hasn't worked for at least two months. I never had any problems before that. It appears that the issue will never get fixed. Now it costs me *.** to go to the store to put funds on the card when I have a good amount of money in my PayPal account and could transfer money easily on my computer at no extra charge. And the main reason I got this card in the first place was the ability to easily transfer money from my PayPal account to the card. I never could get a straight answer from customer service as to what is going on. I don't think they know so I doubt the issue will ever get fixed. Shouldn't they have notified their customers if they were getting rid of the PayPal transfer? That is what it appears they did. If they were going to fix it if it was a technical problem I think it would have already happened. I don't think it is a technical problem at all.
It is costing me money to load the card at a retailer. Plus not very convenient.
Just let us know what is going on. Either fix the problem or tell us PayPal transfer is gone forever.
I have been a PayPal customer for many years and their poor customer service really frustrates me. I deserve much better than what they are giving me.
I contacted customer service several times a couple of months ago and they did not acknowledge there was even a problem on their end.. They had me do a couple of things which resolved nothing. Like sign out of my account and sign back in but that accomplished nothing. And also complained to them about what poor customer service they have. And all they did was apologize but they neither answered my question or resolved the issue. So I pretty much gave up .
I have an issue with PayPal too
How GetHuman1501356 fixed the problem
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GetHuman1501356 indicated the issue is not fixed yet.
Nov 5th, 2018 7:33pm
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