Purchased item was counterfeit. It was dog flea tick collar... Seresto Collar by Bayer...

GetHuman-adrishap's customer service issue with PayPal from November 2018

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The issue in GetHuman-adrishap's own words
Purchased item was counterfeit. It was dog flea tick collar... Seresto Collar by Bayer. It was similar looking but NOT the real one. I phoned Bayer and I’ve owned real ones for years. *Paypal has closed my original October claim on them when I opened it first when I ordered item and wanted to cancel it. right after ordering it I wanted to cancel as I thought it was a fraud. Now I got it and it’s counterfeit! I want a refund and I notified the company in China
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Customer service issue
Reported by GetHuman-adrishap
Nov 2nd, 2018 - a mon ago
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Seen by 1 customer so far
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GetHuman-adrishap started working on this issue
Nov 2nd 12:17am