I received this email on an item I did not purchase and tried to resolved it by clickin...

GetHuman-mlsnews's customer service issue with PayPal from November 2018

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The issue in GetHuman-mlsnews's own words
I received this email on an item I did not purchase and tried to resolved it by clicking on the dispute tab which asked me for my SSN! I'm thinking it may be fraudulent? Can you sen me an email letting me know if this was sent by paypal? *Transaction ID: DJS******SAKP*Dear Customer,**You sent a payment of $**.** USD to IKEA, Ltd. (*****@***.com)**it may take some time until this transaction to appear in your PayPaI account,*Merchant*IKEA, Ltd.******@***.com*Instructions for merchants*You haven't entered any instructions.*Shipping address - confirmed*Aaron Vanderhoof**** University Ave *Palo Alto, CA ******United States.*Shipping details*SeIIer haven't icluded a shipping*Description*Unit Price*Qty*Amount*ENSEN - Bath faucet with strainer, chrome plated*$**.** USD***$**.** USD*Shipping*Subtotal*$*,** USD*$**.** USD*Total**$**.** USD*Payment*$**.** USD*Payment sent to *****@***.com** **Invoice : lNV*F***NFX***E*LYou don't recognize this transaction?*Click to Dispute this transaction**You have ** Hour from the date of the transaction to open a "DISPUTE" in the Resolution Center.*Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, and click help in the top right corner of any page.**Consumer Advisory - Ltd., the holder of stored value facility*does not require the approval of the Monetary Authority of Singapore.*Users are advised to read the terms and conditions carefully.

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PayPal

Customer service issue
Reported by GetHuman-mlsnews
Nov 1st, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 19865 others
0 customers following this

Timeline

GetHuman-mlsnews started working on this issue
Nov 1st, 2018 2:24am