Dear PayPal Fraud Department,**I want to file a fraud dispute concerning fraudulent tra...
GetHuman-adahanso's customer service issue with PayPal from October 2018
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The issue in GetHuman-adahanso's own words
Dear PayPal Fraud Department,**I want to file a fraud dispute concerning fraudulent transactions and fraudulent claims against my account.**I am Ada Hanson of Whitehall Montana am ** years old and a widow . Someone has been able to get $*** out of my PayPal account and is sending collection letters that say I owe $*** and have ** days to pay. This is not anyone that we know, nor have we done any business with this person. This appears to be someone that claims that they are or they are representing Rick Bishop. We know of a different Rick Bishop who is a customer of mine.**Rick Bishop is one of my best ebay customers. Rick Bishop is located at **** Meadow Chase Ln Unit ***, Des Moines IA ***** – ****. Rich has made numerous purchases from me over the past ** months or so and has always paid on time and left good feedback. I have dealt with Rick many times and consider him to be trustworthy. Rick has a ***% feedback score on eBay.**It appears that someone is posing as the Rick Bishop who is one of my customers from eBay and demanding money from me.**We have been in contact with our customer named Rick Bishop (ebay ID trapperrb) and he has confirmed to me that someone is scamming us pretending to be him. I have four letters from Rick stating that he did not request any money from Ada Hanson (ebay ID daveh*h**) , he did not receive any money from me, he has received the items he purchased, the items were as described, he left good feedback on eBay and he does not want to return the items. There are no disputes against me on eBay by Rick Bishop or anyone else.**PayPal has allowed this imposter to remove money from my PayPal account (*****@***.com) without my approval or consent.**I am asking that the funds that were removed from my account be returned. I am requesting a full investigation into the fraud and deceit against my account by someone posing as Rick Bishop or his representative and that his attempt of blackmail and internet fraud be stopped. I am also**asking that all collection actions against me and my account be removed and closed.**Sincerely,**Ada Hanson
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