Hello my name is Clyde Sanders and my case id* PP-***-***-***-*****I'm a seller and i h...

GetHuman-cleadros's customer service issue with PayPal from October 2018

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The issue in GetHuman-cleadros's own words
Hello my name is Clyde Sanders and my case id* PP-***-***-***-*****I'm a seller and i have a issue with an open case that has been ruled in favor of the buyer. So this is what is happening . I sold a product to the buyer which was brand new and still in the sealed package on july ** ****. They have had the product for * months. The first time i heard from them was on Oct. **. They say that the product is damaged now and they want a refund or replacement. Which when i sent to them it was brand new. So now paypal has ruled in their favor for them to send me a damaged product and i have to give them a full refund after they have had it for * months which was brand new when i sent it. I really need someone to look deeper in to this case please. Because i'm being blatantly scammed. I have been selling for a little while now and i don't run a dirty business. Please help.
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PayPal

Customer service issue
Reported by GetHuman-cleadros
Oct 19th, 2018 - a mon ago
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GetHuman-cleadros started working on this issue
Oct 19th 1:08am