I cant open my account because I had changed my mobile number. So there’s a *nd step ve...

GetHuman1363827's customer service issue with PayPal from October 2018

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The issue in GetHuman1363827's own words
I cant open my account because I had changed my mobile number. So there’s a *nd step verification that the Paypal should either text or call that old number...and sadly I cant pass through that part since I don’t use that phone number anymore. But i was able to pass the *st step verification in typing the verification code I had received in my email. How can i open my account if I can’t pass the *nd verification which involves the old phone number? I haven’t opened my account for long, and I had a guest from my condominium unit who had paid there, and I need to claim it. How can I open my account for me to at least access it or change the password without needing the old cellphone number to verify my account? Thanks and hoping for your urgent response.
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Customer service issue
Reported by GetHuman1363827
Oct 17th, 2018 - 3 mons ago
I have an issue with PayPal too
Not resolved
Seen by 2 customers so far
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GetHuman1363827 started working on this issue
Oct 17th, 2018 3:09pm