I wanted to cancel a payment before it reached my card. I couldn't remember the name of...
GetHuman-oleneln's customer service issue with PayPal from October 2018
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The issue in GetHuman-oleneln's own words
I wanted to cancel a payment before it reached my card. I couldn't remember the name of the company nor the exact amount of the transaction . I can't find their * to cancel. I had a week from Tuesday to cancel it. When I finally reached someone from paypal his English was very poor and we had a bad connection. He disabled my card had me go get a Google play card and put all my money on that card. He said my was for ***.** I have not spent that amount. I was told I would have to put a hundred dollars on the Google play card in order to have my account reinstated. I am so mad over this I want to close my account. My social security check comes to this card every month. Do I need to cancel my card or can you fix it? I don't have much time to fix this.
GetHuman-oleneln did not yet indicate what PayPal should do to make this right.
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