I purchased a phone online used PayPal to pay for it.**When checking the IMEI number of...

GetHuman-alexlaud's customer service issue with PayPal from September 2018

16125 similar
0 following
Help with my PayPal issue
First: share to improve GetHuman-alexlaud's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-alexlaud to get a PayPal rep on the line!
Always use the GetHuman Phone tocall PayPal. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-alexlaud may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
The issue in GetHuman-alexlaud's own words
I purchased a phone online used PayPal to pay for it.**When checking the IMEI number of the phone on the official xiaomi MI website I found out this is a fake phone and not an official product as sold to me. message from MI Thank you for choosing Xiaomi! However, the device you purchased is not an official global version and user experience may be affected.**My case was closed automatically with no explanation why did this happen
GetHuman-alexlaud did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman-alexlaud fixed the problem
We are waiting for GetHuman-alexlaud to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would PayPal email you?
This email address isn't valid
Follow this issue
See how GetHuman-alexlaud fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-alexlaud
Sep 22nd, 2018 - 3 mons ago
I have an issue with PayPal too
Not resolved
Seen by 2 customers so far
Similar issue to 16125 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-alexlaud started working on this issue
Sep 22nd 4:31pm