Case * PP-***-***-***-***. I was promised by this seller that he would send me a return...

GetHuman-jdsizemo's customer service issue with PayPal from September 2018

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The issue in GetHuman-jdsizemo's own words
Case * PP-***-***-***-***. I was promised by this seller that he would send me a return slip once a case was started. I have already send you all of the emails. Now, PayPal is telling me I must pay for the return shipping. This was supposed to be a new video card and it turns out to be an RMA that was a replacement for someone else's video card and Zotac refuses now to honor the warranty. This was false advertising and possibly fraud. Do I need to involve law enforcement and attorneys? Please let me know. Also, I received a second email demanding that I put the tracking information on my resolution page and there is not an open case to tie anything to at this time. Please send me a copy of this communication to the below email address.
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Customer service issue
Reported by GetHuman-jdsizemo
Sep 19th, 2018 - 6 mons ago
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GetHuman-jdsizemo started working on this issue
Sep 19th, 2018 6:08am