A chargeback dispute involving $*,***.** (Closed Case PP-D-*******) was decided in my f...

GetHuman-finaldra's customer service issue with PayPal from September 2018

Help with my PayPal issue
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-finaldra's own words
A chargeback dispute involving $*,***.** (Closed Case PP-D-*******) was decided in my favor on July **. **PayPal said it would cover my loss under its Seller Protection program and release the funds back to my account. Despite repeated requests, I have not received the money. ***Gary Peters**** Buffalo St.*Sheboygan Falls, WI ******(***)-***-**********@***.com

GetHuman-finaldra did not yet indicate what PayPal should do to make this right.

How GetHuman-finaldra fixed the problem
I talked with someone named "Elaine" in PayPal's disputed transaction department. We conversed by exchanging typed messages.**First, she said I was in error* but when I persisted, she looked further into my case file, and discovered I was correct. She accelerated my claim, knowing the grief I endured and the two months it took me to resolve the matter. **Elaine was wonderful. She was the only person at PayPal who paid me serious heed. It took connecting with the right person to solve my problem. Unfortunately, that took eight weeks, repeated daily emails, and a good bit of luck. **Don't give up.***Gary
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-finaldra
Sep 18th, 2018 - 4 years ago
GetHuman-finaldra shared how to fix
Seen by 8 customers so far
Similar issue to 15676 others
0 customers following this
Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in


GetHuman-finaldra started working on this issue
Sep 18th, 2018 10:14am
GetHuman-finaldra confirmed the issue is fixed. Hooray!
Sep 19th, 2018 11:13am

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies